Stuck on Updating Mesh Colliders

[jpw]

Unity Version: 2021.3.0f1

RP: HDRP

When Gaia Pro 2021 is doing its setup phase after a fresh install, it is stuck on the "Updating Mesh Colliders" phase. It remains that way for hours. What can I do to fix it?

[Adam]

My first suggestion would be to use the latest 2021 LTS version. Unity fix bugs as they go.

This issue has never happened for me and I install Gaia a lot... it sounds like it has thrown an exception & broken.

Take a look at your console log... are there any errors ?

[jpw]

12 minutes ago, Adam said:

My first suggestion would be to use the latest 2021 LTS version. Unity fix bugs as they go.

This issue has never happened for me and I install Gaia a lot... it sounds like it has thrown an exception & broken.

Take a look at your console log... are there any errors ?

Thanks Adam, I can't see any errors in my log. I will try using a newer unity version as you suggest and report back.

[Bryan]

Please let us know if you still need support. 
Also you could try clearing your Unity cache as well sometimes this helps. 
 

[Peter]

Hi @jpw if the unity update does not bring any improvement, try to delete the MaintenanceToken.dat file from the Gaia\Settings folder:


This should allow you to open the Gaia Manager at least. In there, there is a manual way to trigger the maintenance process:



you could try triggering it from there to see if it goes through - I do remember a case where it would get stuck when being triggered on opening the gaia manager, but went through fine when triggered manually. 

[jpw]

Thank you for the help. Upgrading did not fix the problem (exact same issue) so now I am trying your other suggestions.

[jpw]

Thanks again guys, deleting the maintenance token fixed it. Keep up the great work on these awesome tools. You save me so much time it's insane.